I can’t begin to express the excellent service Ross Heating & Air provided to me. Not only was their service call/routine maintenance half the cost of all the other heating & air conditioning companies, but the maintenance work is twice what the other companies perform on top of it. I called on a Tuesday and was able to have service on Wednesday (when does that happen!). The tech discovered that I had custom size filters (that they had to custom make in their shop); while he waited for the owner to make and bring them out….he offered to do yardwork or chores while he waited for the filters!!!!!! Ross Heating checked an additional heater for me, did not charge me extra for living in Golden Valley (like another company did!), brought their own vacuum to clean up any dust, made custom air filters for me, provided the filters for my furnace (no extra charge)….and they did all of this for less than what most companies charge to just come out! They are the nicest people to deal with from the sweet woman in the office, to the owner (that called me twice to make sure everything was fine!), and the tech who offered to do chores!!!! I will definitely be a customer from this point forward!